Do you adapt well to change and have a positive attitude?
Home Instead® is the world’s largest and most trusted source of non-medical home care for aging adults for over 22 years. As a Scheduling Coordinator, you’ll have the important responsibility to fill daily open shifts by matching the right CAREGiver to a client’s needs and personality in a fast-paced environment. This position fits best with an individual who has exceptional planning and organization skills, is adaptable to change, and is resilient. Compassion with a helpful attitude is very important as you will build strong relationships through effective communication and good listening skills. If you like to solve difficult puzzles you may be the perfect fit! this is NOT a remote position.
This individual must have a pro-active work ethic, the ability to problem solve to find a solution, be detailed oriented, and the ability to build trusting relationships over the phone. Proficient computer skills working with the database system, MS Outlook, MS OFFICE, and scheduling experience.
The Ideal Candidate:
Candidates with home health/hospice scheduling experience are preferred
Compassion with a helpful attitude
Be committed to having a passion for people with a service attitude
Ability to multi-task with extreme attention to detail
Must work at a high intensity with a calm attitude, not be rattled by a stressful situation
Must be dependable and reliable
Must demonstrate effective listening skills
Must have a great customer service attitude and pleasant phone manner while being personable
Excellent verbal and written communication skills
The ability to prioritize and organize
The ability to demonstrate initiative while working under limited supervision
The ability to focus on client satisfaction
Excellent problem-solving skills to find a workable solution
Proficient computer skills using database systems, MS Outlook, MS Word, MS Excel
**Resume must be submitted for consideration**
Video shows exactly who you will be scheduling for; this is a typical client in this role!!
Please note that this is the job board for the franchise office located at 1720 Mt Vernon Rd Suite A. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 770-392-8952.