Do you adapt well to change and have a positive attitude?

Home Instead® is the world’s largest and most trusted source of non-medical home care for aging adults for over 22 years. As a Scheduling Coordinator, you’ll have the important responsibility to fill daily open shifts by matching the right CAREGiver to a client’s needs and personality in a fast-paced environment. This position fits best with an individual who has exceptional planning and organization skills, is adaptable to change, and is resilient. Compassion with a helpful attitude is very important as you will build strong relationships through effective communication and good listening skills. If you like to solve difficult puzzles you may be the perfect fit!
this is NOT a remote position.

This individual must have a pro-active work ethic, the ability to problem solve to find a solution, be detailed oriented, and the ability to build trusting relationships over the phone. Proficient computer skills working with the database system, MS Outlook, MS OFFICE, and scheduling experience.

The Ideal Candidate :

• Candidates with home health/hospice scheduling experience are preferred
• Compassion with a helpful attitude
• Be committed to having a passion for people with a service attitude
• Ability to multi-task with extreme attention to detail
• Must work at a high intensity with a calm attitude, not be rattled by a stressful situation
• Must be dependable and reliable
• Must demonstrate effective listening skills
• Must have a great customer service attitude and pleasant phone manner while being personable
• Excellent verbal and written communication skills
• The ability to prioritize and organize
• The ability to demonstrate initiative while working under limited supervision
• The ability to focus on client satisfaction
• Excellent problem-solving skills to find a workable solution
• Proficient computer skills using database systems, MS Outlook, MS Word, MS Excel